Support Services
We are here to provide varying levels of support from ad-hoc to providing on going guidance to internal technology teams. Let us provide the right level of support for you and your business.
Support Services
On-Site Support
Providing on-site support for problems as they arise.
Remote Support
Not all support items require an in person visit. Resolve problems remotely & quickly
Help Desk
Providing quick & knowledgeable support to you & your staff
On-site CTO
We provide a range of in person CTO services allowing your tech team leverage our experience.
Virtual CTO
We provide a range of virtual CTO services allowing your tech team leverage our experience.
Second Opinion
Our team will review and give you honest feedback on any project or proposals
Custom Tailored Solutions to Meet Your Needs
From one off repairs and support to providing direction for small tech teams and second opinions on projects and proposals. We are interested in tailoring our support services to meet your businesses needs. Our goal is to become your strategic technology partner providing the best services for your organization at every stage of its development.
On-Site & Remote Support
We provide on-site and remote support for your business regardless of size. We believe that your business should get the same support and treatment regardless of is you are 1 person or have a staff of 1,000. Our support plans are tailored to your business needs.
Help Desk
Have staff but no tech team? Allow us to act as your help desk where you and your staff can submit help tickets and our team will work with your business to get those issues resolved without slowing down your business or interrupting you.
On-Site & Virtual CTO
Have a small tech team or a group of relatively new tech staff? Or is your team looking to begin on a project that they do not have prior experience on? Leverage our team and our years of experience to help provide direction and experience so that your team grows and learns without footing the bill for costly mistakes.
Second Opinion
Technology is expensive, and most companies assign quotas that have to met by their sales and support team. Have a technology proposal that you need a second opinion on? Are you being told you need to purchase new equipment or need to add new technologies to your current tech stack. Our team is more than happy to review these items with you and provide honest feedback as to if you need then, and if you are receiving the best pricing or even technology for the proposed solution.
Lets Talk
Our Initial Consultations are always Free
We have saved our clients tens of thousands of dollars a year while providing expectational service and support. Since our founding, we have never lost a customer to another Managed Service Provider. We would greatly appreciate the opportunity to do the same for you.